What Happens If You Call 911 and Hang Up?

Last Updated 5/15/2024Posted in Police News, Latest City News

Calling 911 is a serious action meant for emergencies. But what if you call and hang up before speaking? Understanding the process can help you stay informed and aware.

Immediate Response

When you dial 911 and hang up without speaking, the call isn't ignored. Here's what typically happens:

  • The dispatcher will attempt to call back immediately to determine if there is an actual emergency. Answering this call is crucial to clarify the situation.
  • If the call is answered, the dispatcher will ask questions to assess if there is an emergency. They are trained to identify signs of distress or danger, even if the caller is unable to speak freely.
  • Modern 911 systems can often pinpoint the caller's location using GPS data from mobile phones or the address associated with a landline. This helps in responding to emergencies where the caller cannot provide their location.

No Response to Callback

If the dispatcher cannot reach you on the callback:

  • In many cases, emergency services will be dispatched to the location of the call. This ensures that assistance is provided if someone is in distress and unable to communicate.
  • Different regions may have varying protocols. Some may send a police officer to check on the situation, while others may send multiple emergency responders, including police, fire, or medical services.

False Alarms and Consequences

It's important to understand the implications of accidental or prank 911 calls:

  • Emergency services sent to false alarms divert resources from real emergencies. This can delay response times for those in genuine need.
  • Intentionally making false 911 calls can result in legal consequences, including fines or criminal charges, depending on local laws.

What to Do If You Call 911 Accidentally

If you accidentally call 911, do not hang up. Stay on the line and explain the mistake to the dispatcher. This helps avoid unnecessary deployment of emergency services and ensures that dispatchers can focus on real emergencies.

Understanding the response process to a 911 hang-up call highlights the importance of using this critical service responsibly. Always communicate clearly with dispatchers, and only use 911 for true emergencies. By doing so, you help ensure that emergency resources are available when they are needed most.



Increased Commercial Breaking & Entering CasesThe Statesville Police Department has observed an increase in commercial breaking and entering cases over the past couple of weeks. Inve...
Statesville Police Department Announces the Creation of ... The Statesville Police Department is excited to announce the formation of the South Statesville Junior Police Ambassadors
SPD 2024 Summer CampThe 2024 SPD Summer Camp hosted by the Statesville Police Department offers an exciting and educational experience for kids!
Death Investigation - Hickory AvenueOn June 1, 2024, at approximately 4:06am, the Statesville Police Department responded to a call regarding a deceased person inside a res...
SPD 2024 Summer Camp - Day 2
Jun 25, 2024
8:00 AM EDT
1424 Rickert Street
Statesville, NC 28677
Read More 
SPD 2024 Summer Camp - Day 3
Jun 26, 2024
8:00 AM EDT
1424 Rickert Street
Statesville, NC 28677
Read More 
SPD 2024 Summer Camp - Day 4
Jun 27, 2024
8:00 AM EDT
1424 Rickert Street
Statesville, NC 28677
Read More 
SPD 2024 Summer Camp - Day 5
Jun 28, 2024
8:00 AM EDT
1424 Rickert Street
Statesville, NC 28677
Read More